PRINCESS CRUISE LINE

Your cruise fare include accommodations, meals throughout the day (including meals at 4-course dining rooms and 24-hour room service), entertainment and an array of activities on board.

No, gratuities are not included in your cruise fare and you will be required to pay it onboard. It is compulsory to pay gratuities as it is paid to recognise the effort of the crew members that will be taking care of you throughout your cruise. 

The daily amount of gratuities is based on your stateroom category. Rates are as the following: 

Interior, Oceanview & Balcony
USD 16.00 per guest / night

Mini-Suite & Club Class
USD 17.00 per guest / night

Suite
USD 18.00 per guest / night

Exclusively on Diamond Princess, you can experience the IZUMI Japanese Bath, which is the largest Japanese bath of its kind at sea. It offers guests a chance to experience “onsen”, which is traditional Japanese hot spring experience on board. Modelled after the “onsen”, it features both indoor and outdoor Japanese bathing experiences. You can experience steam rooms, saunas and hot tubs with spectacular ocean views. Men and women have separate facilities, except for one outdoor hot tub and you will be required to wear bathing suits.

Diamond Princess has accessible staterooms designed for wheelchairs maneuverability. These rooms also feature wider doorways than the standard stateroom and bathroom.
Bathrooms are equipped with a roll-in shower and a fold-down bench seat plus a distress alarm, handheld shower and grab bars. The stateroom also has an easy access closet and writing desk with wheelchair access. On top of that, all staterooms feature Medallion touchless entry, which unlocks the door automatically when you approach.

How do I book a wheelchair-accessible room?

To book a wheelchair-accessible room, you will have to inform us during the enquiry or quotation process. Any information on your wheelchair usage plus special needs must be informed before making your booking.
If you are bringing your own wheelchair, we’d recommend you bring along a collapsible wheelchair, as the width of the staterooms do vary. Please note that there are areas in the ship that are not wheelchair friendly.
Alternatively, you could pre-book a wheelchair and have it sent to the ship. Please inform us ahead so that we can make the necessary arrangements for you.

Guests are limited to only one bottle of wine or champagne per adult (no larger than 750ml per voyage – limited to drinking age), which will not be subjected to a corkage fee if consumed in the stateroom. Additional wine or champagne bottles can be brought along, however, there will be USD 15.00 corkage fee for each bottle, whether or not they are consumed onboard.
Liquor, spirits or beers are not permitted. Do note that luggages will be scanned and alcohol from outside of Princess Cruises’ policy will be removed and discarded.

Your final payment will be due 75 days prior to your departure (applicable to sailings less than 30 days).

Cancellation refund
After 75 days or more: None
74-57 days: Deposit* amount
56-29 days: 50% of total charges
28-15 days: 75% of total charges
Within 14 days: 100% of total charges

Cancellation Policy Exception(s)

1. If you have purchased a specially priced promotion where the deposit is 100% non-refundable from the point of payment, you will not be entitled to any refund, payment, compensation or credit of your deposit under any circumstance if you cancel your booking.
2. If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit of your cruise fare if you cancel your booking. 
3. Name changes require the prior approval of Carrier and may not always be possible. Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees.